Skip to main content

How do I book and unlock a cargo bike?

How to book and access your cargo bike.

K
Written by Karl
  1. Select time slot: Open the calendar view in the app and select the desired time slot for your booking.

  2. Find a bike and book: Choose from the available bikes and tap Book.

  3. Access the bike room: If the bike is located in a locked bike storage room, the door is unlocked directly via the app (integrated with access control systems such as Parakey) once your booking is active. Alternatively, a digital key will be sent to your email granting you access to the premises.

  4. Unlock the bike: When your booking starts, stand next to the bike and tap Unlock in the app. The frame lock will open automatically, allowing you to release the chain lock.

  5. Turn on the display: Press and hold the power button on the bike's handlebar display for a couple of seconds to turn the system on.

  6. Safety check: Check the brakes, tires, and front/rear lights before riding away.

Did this answer your question?